2001 Sophomore Evaluation of Western's Services

The 2001 sophomore survey was distributed via the web during February and March.  Eligible sophomores must have completed between 45 and 59 hours, and have earned at least 30 hours at Western.  The response rate was 49.1%.  The survey was developed by the University of North Carolina; all campuses are required to conduct a biennial survey.  The survey was administered and analyzed by the Office of University Planning.

 

Instructional Experiences Advising Comments
Support Services Others Areas Prize Winners

 

Instructional Experiences

How well do faculty members do each of the following?

 Percent responding
"good" or "excellent"
1999 2000 2001
Set high expectations for you to learn. 94 90 93
Respect the diverse talents and ways of learning of you and your classmates. 75 80 82
Encourage you to be an actively involved learner. 86 82 86
Encourage student-faculty interaction, in and out of the classroom. 78 75 81
Gave you frequent and prompt feedback. 83 78 80
Encourage you to devote sufficient time and energy to your coursework. 89 89 90
Develop opportunities for you to learn cooperatively with fellow students. 81 79 82
Care about your academic success and welfare. 75 78 79
In general, how would you evaluate your instructors on these eight measures? 91 89 89

 

Support Services

Evaluation of support area and staff responsiveness

Percent responding
"good" or "excellent"
1999 2000 2001
Financial Aid Services
     Service area
     Staff responsiveness		 67
69		 75
77		 79
76
Campus Food Services
     Service area
     Staff responsiveness		 54
64		 36
51		 44
59
Campus Health Services
     Service area
     Staff responsiveness		 60
69		 56
64		 68
71
Business Services/Cashier
     Service area
     Staff responsiveness		 77
83		 75
80		 80
77
Registration
     Service area
     Staff responsiveness		   84
82		 90
84

 

Advising and Career Services

Evaluation of advising services

Percent responding
"good" or "excellent"
1999 2000 2001
Access to advisors 78 74 81
Sufficient time with advisor 68 75 75
Accurate information about degree requirements and course sequencing 72 66 68
Knowledge about campus policies and procedures 73 76 72
Academic advising services overall 78 73 79
Opportunities for career assistance   77 82
Overall career related services   77 86

 

Other Areas

Comments

Most comments were associated with student parking and fine, and campus foodservice.

Congratulations to our prize winners!!

Email your comments and questions to Renee Corbin, University Planning at corbin@wcu.edu.

Thanks for your participation!!  Your evaluation and comments will help
us to continue to improve our services to you.