2002 Sophomore Evaluation of Western Carolina University

The 2002 Sophomore Survey was distributed via the web during February and via paper surveys in March.  Eligible sophomores must have completed between 45 and 59 hours, and have earned at least 30 hours at Western.    The survey was developed by the University of North Carolina; all campuses are required to conduct a biennial survey.  The survey was administered and analyzed by the Office of University Planning. The response rate was 40%.

 

Instructional Experiences Advising Comments
Support Services Others Areas Prize Winners

 

Instructional Experiences

How well do faculty members do each of the following?

 Percent responding
"Good" or "Excellent"
1999 2000 2001 2002
Set high expectations for you to learn. 94 90 93 96
Respect the diverse talents and ways of learning of you and your classmates. 75 80 82 83
Encourage you to be an actively involved learner. 86 82 86 87
Encourage student-faculty interaction, in and out of the classroom. 78 75 81 77
Gave you frequent and prompt feedback. 83 78 80 83
Encourage you to devote sufficient time and energy to your coursework. 89 89 90 95
Develop opportunities for you to learn cooperatively with fellow students. 81 79 82 83
Care about your academic success and welfare. 75 78 79 86
In general, how would you evaluate your instructors on these eight measures? 91 89 89 95

 

Support Services

Evaluation of support area and staff responsiveness

Percent responding
"Good" or "Excellent"

1999 2000 2001 2002

Financial Aid Services
     Application/award service area
     Staff responsiveness
     Disbursement service area
     Staff responsiveness


 

85
82
82
83
Campus Food Services
     Service area
     Staff responsiveness		 54
64		 36
51		 44
59

46
65

Campus Health Services
     Service area
     Staff responsiveness		 60
69		 56
64		 68
71 		72
74
Business Services/Cashier
     Service area
     Staff responsiveness		 77
83		 75
80		 80
77 		80
82
Registration
     Service area
     Staff responsiveness		   84
82		 90
84

89
87


Advising and Career Services

Evaluation of advising services

Percent responding
"Good" or "Excellent"

1999 2000 2001 2002
Access to advisors 78 74 81 78
Sufficient time with advisor 68 75 75 73
Accurate information about degree requirements and course sequencing 72 66 68 71
Knowledge about campus policies and procedures 73 76 72 71
Academic advising services overall 78 73 79 75
Opportunities for career assistance   77 82 87
Overall career related services   77 86 82


Other Areas

Comments

Comments this year included Residence Halls, Food Services, Quality of Admissions and Students, Faculty evaluations, and Advising

Congratulations to our Wal-Mart Gift Certificate prize winners!!

Email your comments and questions to Renee Corbin, University Planning at corbin@wcu.edu.

Thanks for your participation!!  Your evaluation and comments will help
us to continue to improve our services to you.