2003 Sophomore Evaluation of Western Carolina University

The 2003 Sophomore Survey was administered by the Office of University Planning via the web during February and via paper surveys in March. Eligible sophomores must have completed between 45 and 59 hours, and have earned at least 30 hours at Western. The survey was developed by the University of North Carolina; all campuses are required to conduct this biennial survey. The response rate was 51% with the majority of respondents completing the survey via the web. Fifty-nine percent of the survey respondents were female and 83 percent of survey respondents have declared a major.

 

 

Instructional Experiences

How well do faculty members do each of the following?

Percent responding "Good" or "Excellent"
1999
2000
2001
2002
2003
Set high expectations for you to learn.
94
90
93
96
91
Respect the diverse talents and ways of learning of you and your classmates.
75
80
82
83
76
Encourage you to be an actively involved learner.
86
82
86
87
82
Encourage student-faculty interaction, in and out of the classroom.
78
75
81
77
78
Gave you frequent and prompt feedback.
83
78
80
83
74
Encourage you to devote sufficient time and energy to your coursework.
89
89
90
95
87
Develop opportunities for you to learn cooperatively with fellow students.
81
79
82
83
81
Care about your academic success and welfare.
75
78
79
86
74
In general, how would you evaluate your instructors on these eight measures?
91
89
89
95
88

 

Support Services

Evaluation of support area and staff responsiveness

Percent responding "Good" or "Excellent"
1999
2000
2001
2002
2003
Financial Aid Services
     Application/award service area
     Staff responsiveness
     Disbursement service area
     Staff responsiveness
85
82
82
83
77
75
76
77
Campus Food Services
     Service area
     Staff responsiveness
54
64
36
51
44
59
46
65
42
63
Campus Health Services
     Service area
     Staff responsiveness
60
69
56
64
68
71
72
74
69
76
BusinessServices/Cashier
     Service area
     Staff responsiveness
77
83
75
80
80
77
80
82
82
81
Registration
     Service area
     Staff responsiveness

84
82
90
84
89
87
89
83

 

Advising and Career Services

Evaluation of advising services

Percent responding "Good" or "Excellent"
1999
2000
2001
2002
2003
Access to advisors
78
74
81
78
79
Sufficient time with advisor
68
75
75
73
79
Accurate information about degree requirements and course sequencing
72
66
68
71
76
Knowledge about campus policies and procedures
73
76
72
71
74
Academic advising services overall
78
73
79
75
79
Opportunities for career assistance
77
82
87
81
Overall career-related services
77
86
82
77

 

Other Areas

Comments

Comments from sophomores this year included Residence Halls, Faculty Advising, Parking, Curriculum, Safety, and Miscellaneous. These comments (student names excluded) are being sent to the campus community for information and action.

Congratulations to our Wal-Mart Gift Certificate prize winners!!

E-mail your comments and questions to Renee Corbin, University Planning at corbin@email.wcu.edu.

Thank you for your participation!! Your evaluation and comments will help us to continue to improve our services to you.