2004 Sophomore Institutional Evaluation of Western Carolina University

The 2004 Sophomore Institutional Evaluation was administered by the Office of University Planning by web administration during February and by paper during March. Eligible Sophomores must have completed between 45 and 59 hours, and have earned at least 30 hours at Western. Forty-seven percent of the Sophomores responded to the evaluation with the majority completing the survey via the web (85 percent). Sixty-nine percent of the survey respondents are female and 94 percent of survey respondents have declared a major. The majority of respondents are white (90 percent) and 77 percent live in a residence hall.

 

 

Instructional Experiences

How well do faculty members do each of the following?

% "Good" or "Excellent"
1999
2000
2001
2002
2003
2004
Set high expectations for you to learn.
94
90
93
96
91
98
Respect the diverse talents and ways of learning of you and your classmates.
75
80
82
83
76
90
Encourage you to be an actively involved learner.
86
82
86
87
82
91
Encourage student-faculty interaction, in and out of the classroom.
78
75
81
77
78
84
Gave you frequent and prompt feedback.
83
78
80
83
74
82
Encourage you to devote sufficient time and energy to your coursework.
89
89
90
95
87
93
Develop opportunities for you to learn cooperatively with fellow students.
81
79
82
83
81
89
Care about your academic success and welfare.
75
78
79
86
74
91
In general, how would you evaluate your instructors on these eight measures?
91
89
89
95
88
96

 

Support Services

Evaluation of support area and staff responsiveness

% responding "Good" or "Excellent"
1999
2000
2001
2002
2003
2004
Financial Aid Services
     Application/award service area
     Staff responsiveness
     Disbursement service area
     Staff responsiveness
-
-
-
85
82
82
83
77
75
76
77

82
82
82
82

Campus Food Services
     Service area
     Staff responsiveness
54
64
36
51
44
59
46
65
42
63
51
71
Campus Health Services
     Service area
     Staff responsiveness
60
69
56
64
68
71
72
74
69
76
79
86
BusinessServices/Cashier
     Service area
     Staff responsiveness
77
83
75
80
80
77
80
82
82
81
88
85
Registration
     Service area
     Staff responsiveness
-

84
82
90
84
89
87
89
83
90
92

 

Advising and Career Services

Evaluation of advising services

% "Good" or "Excellent"
1999
2000
2001
2002
2003
2004
Access to advisors
78
74
81
78
79
88
Sufficient time with advisor
68
75
75
73
79
82
Accurate information about degree requirements and course sequencing
72
66
68
71
76
82
Knowledge about campus policies and procedures
73
76
72
71
74
84
Academic advising services overall
78
73
79
75
79
85
Opportunities for career assistance
-
77
82
87
81
94
Overall career-related services
-
77
86
82
77
81

 

Other Areas

Comments

Comments from Sophomores this year included food, parking, course content, WCU faculty and staff, computers and computer labs, residence halls, and miscellaneous. These comments (student names or identification excluded) are being sent to the campus community for information and action.

Congratulations to our Wal-Mart Gift Certificate prize winners!!

E-mail your comments and questions to Renee Corbin, University Planning at corbin@email.wcu.edu.

Thank you for your participation!! Your evaluation and comments will help Western improve services for you.